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Slack Channel Configuration

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Step 1. Open the channel management application of Chatbot Channels. Create Channels

Step 2. Register new Slack type channel (Channel Settings Tab)

Select the correct tenant from the drop-down menu and click on the Plus button to add a new channel.

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Fill in the new channel details. Start with the tab of Channel Settings.  Fill in the following fields first:

Channel Name, Chatbot (from the drop-down list), and Channel type to Slack(from the drop-down list).

Next fill in the remaining fields:

– Channel ID – this field is auto-generated.

– Send Initial Authenticated Message – optional value, if switched on, a text message will be sent after the user is authenticated.

– Initial Authenticated Message Text – optional value, text needs to be filled if Send Initial Authenticated Message is activated.

– Slack Application ID – request this value from your Slack administrator.

– Verification Token – request this value from your Slack administrator.

– Bot User OAuth Token – request this value from your Slack administrator.

– Identity Provider Application – choose SSO setup from the drop-down list, or select None.

 

Click Save to finish creating the channel.

 

Step 3. Scenario Activation Tab

The last step of the channel configuration process is scenario activation. Go to this documentation page for the instructions:

Chatbot Scenarios Activation

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