Step 1. Open the channel management application of Chatbot Channels. Create Channels
Step 2. Register new Viber type channel (Channel Settings Tab)
Select the correct tenant from the drop-down menu and click on the Plus button to add a new channel.
Fill in the new channel details. Start with the tab of Channel Settings. Fill in the following fields first:
Channel Name, Chatbot (from the drop-down list), set the Channel type to Viber (from the drop-down list).
Next fill in the remaining fields:
– Channel ID – this field is auto-generated
– Authorization Token Viber – request this value from your Viber administrator
– Accent Color – color for the chat accent in Viber
– Identity Provider Application – choose SSO setup from the drop-down list, or select None.
Click Save to finish creating the channel.
Step 3. Scenario Activation Tab
The last step of the channel configuration process is scenario activation. Go to this documentation page for the instructions: