Skybuffer solution of IT landscape cognitive automation has a certified name of Intelligent Decision Dimensions and is delivered to customers as an add-on. It is a large-scale complex solution comprising several autonomous parts:
- Conversational Actions, or Intelligent Assistant. This is Skybuffer-developed core-integrated AI content with 450+ out-of-the-box scenarios for various industries, or the chatbot, in other words
- Hybrid Chats, or Operator Workplace. This is Skybuffer-developed environment designed to enable human operators to monitor and steer all dialogues with AI, manage teams, data, conversation categorization, etc.
- Bot Management applications. These are Skybuffer-developed instruments designed to manage your chatbot languages, channels of communication, vocabulary, available skillsets, etc.
- Node.js Connector. This is Skybuffer-developed powerful connector designed to enable the efficient functioning of communication channels and Hybrid Chats, translation, voice processing, Vision AI, and other machine learning extensions