AI Connector Configurator
Step 1. Go to the group of AI Connector applications
Step 2. Open the app AI Connector Configurator
Step 3. Click the Edit button to edit the data:
Step 4. Edit the parameters:
4.1. Edit the specific parameters.
4.2. Save your entries.
Once you are done with this configuration, restart the AI Connector Configurator application.
The full list of possible parameters can be found in the table below:
Field Name | Sample Value | Source/Clarification |
---|---|---|
Delay in seconds for red tickets (UI side) | 20 | Delay for red dialogues (conversations where the AI replies confidence is lower than HIGHLIGHTING_ERROR parameter value) before sending the fallback message (if operators are online) |
Delay in seconds for yellow tickets (UI side) | 5 | Delay for yellow dialogues (conversations where the AI replies confidence is lower than HIGHLIGHTING_SUCCESS parameter value) before sending the AI reply message (if operators are online) |
Permitted file types | jpeg, png, jpg, application/octet-stream, audio/mpeg, audio/ogg, docx, xlsx, xls, pdf, txt | File types allowed to send to AI |
Allow making GET request to upload (display) files in Hybrid Chats from | https://yai-client-skybfr-01-dev.skybuffer.com | When the repository address is filled in, files sent to the AI will be uploaded and displayed in the Hybrid Chats |
Hybrid Chats URL to web socket | wss://gwd.skybuffer.com
/sap/bc/apc |
Hybrid Chats URL to WebSocket Service |
Confidence limit for red tickets (UI side) | 10 | When confidence is lower than this value, tickets will appear red on the dashboard |
Confidence limit for yellow tickets (UI side) | 60 | When confidence is lower than this value, tickets will appear yellow on the dashboard |
Translation service | GGL/YND | GGL – Google Translate Service, YND – Yandex Translate Service |
Enable CF connectivity | true/false | Allows enabling SAP BTP Cloud Foundry connectivity |
Postgre Database Name | Postgre Database Name | |
Database Host | Postgre Database Host | |
Database Access Password | Postgre Database Access Password | |
Database Port | Postgre Database Port | |
Postgre Database Schema | Postgre Database Schema | |
Database User | Postgre Database User ID | |
URL of Application Available Inside the Enterprise Landscape | The URL of the application available inside the enterprise landscape makes it possible to specify different URLs for internal and external use according to the security concept of the enterprise infrastructure. In case of being blank, URLs will be equal and defined from the requested parameters NOTE! URLs of Application Available Inside the Enterprise Landscape and Outside the Enterprise Landscape should be created if they differ. If not, you should not add them to the settings table. |
|
URL of Application Available Outside the Enterprise Landscape | The URL of the application available outside the enterprise landscape makes it possible to specify different URLs for internal and external use according to the security concept of the enterprise infrastructure. In case of being blank, EXTERNAL and INTERNAL URLs will be equal and defined from the requested parameters.
NOTE! URLs of Application Available Inside the Enterprise Landscape and Outside the Enterprise Landscape should be created if they differ. If not, you should not add them to the settings table. |
|
Maximum File Size to Upload from Chat, MB | 10485760 | Maximum file size allowed to be sent to AI |
Redmine URL | https://idddms.skybuffer.com/ | Document Management System (Redmine) URL |
Project ID in Redmine where Attachments are Saved | Project ID in Redmine where attachments are saved | |
Redmine API Access Key | API access key in Redmine | |
AI Connector URL | AI Connector Configurator application route | |
Test Mode for Webchat | X | Display WebChat preview in Communication Channels App |