Twilio Integration
Step 1. Open the Twilio Integration application in the AI Connector group:
Step 2. Click the Edit button to edit the data:
Step 3. Edit the Parameters:
Hybrid Chats WhatsApp Connector Integration – link to WhatsApp connector includes <external link>/whatsapp_response, ex. https://yai-skybfr-01-prod.skybuffer.com/whatsapp_response
Twilio Сonnection Message Response Webhook
Phone Number – Twilio phone number
Twilio account SID
Twilio API Access Token
Open Settings on your Twilio Account and Copy SID and Token from Live API credentials and paste into the app.
Step 4. Save your entries.