Channel Creation
Step 1. Open the AI Model Configurator application in the AI Model group.
Step 2. After opening the application, you will see an initial screen with all the AI Models available. Each tile represents one model, with its name, description and deployment status. Click on a model you want to work with to proceed.
Step 3. Open Channel management application Communication Channels.
Step 4. Channel creation.
You are allowed to create a new Channel from scratch or copy one of the existing Channels.
Channel creation
Click on the Create button to add a new Channel.
Copy the Existing Channel
You might want to use the existing Channel as a base and copy it. To do so, press the Create as a Copy button (1), add the Name (2), choose the Reference Channel (3) and Channel Type (4). Press the Create button (5).
The copy will also retain the scenario assignment (Scenario Activation Tab) and the styles (Webchat Design Tab, only for a Webchat Channel type) from its origin.
You can follow this tutorial’s steps to change these properties to your liking.
Step 5. Start filling in the parameters for the new Channel. The initial form will contain some universal parameters:
Channel Name – follow your own naming convention,
Channel ID – this field is auto-generated,
Channel Type – select from a broad list of available types (Webchat, Microsoft, Telegram, etc.).
To fill out the fields for Telegram Integration refer to Steps 6 – 14.
Step 6. Firstly, make sure you have the Telegram app installed on your device, and that you have an active user account.
Search for BotFather bot and tap on it to open a new chat window.
Step 7. Select Start at the bottom.
Step 8. You will see an initial message with the available commands.
Send /newbot to start the process.
Select a name and a username for your new bot as per the instructions.
Step 9. BotFather will send you a token to access HTTP API. Use this token to create a new Channel in Skybuffer AI.
Paste it under the API Token field.
Press Create to finish initial setup in Communication Channels application.
Scenario Activation Tab
The Channel has been created, but there are still some steps to finish the setup. Next, it is necessary to activate scenarios for the new Channel.
Step 10. Make sure the new Channel is selected. Press Edit, and then navigate to the second Tab – Scenario Activation.
Step 11. Activate scenarios:
Select System (3) from the drop-down menu.
Tick the box in the Active column next to the group name (4), to activate all the scenarios in the group.
Tick the box next to the single scenario (5) to activate it.
Tick the box in the Adaptive Card column (6) to also activate the card variant for the scenario.
Save your entries (7).