• IDD
  • IDD
  • Skybuffer AI
    • Skybuffer AI Installation and Initial Setup
      • On Business Technology Platform (BTP)
        • Skybuffer AI Installation Guide on BTP
      • On Premise: XSA Runtime and SAP HANA EE
        • Installing SAP HANA Including XS Runtime
        • XS Deployment Process
      • Post Installation User Guide
    • AI Agent
      • AI Agent Configurator
        • Register New AI Agent
        • Intents and Entities Creation
        • Skills Creation and Management
          • Standard Action Types
          • Generative AI Action
          • RAG Action
        • Scheduling
        • Communication Channels
          • Webchat Communication Channel Setup
          • Facebook Messenger Communication Channel Setup
          • Zoom Communication Channel Setup
          • MS Teams Communication Channel Setup
          • Slack Communication Channel Setup
          • Telegram Communication Channel Setup
          • Viber Communication Channel Setup
          • WhatsApp Communication Channel Setup
          • AI Agent Communication Channel Setup
        • Monitor Section
      • Destination Management
      • AI Translate
      • Survey Craft
      • Identity Providers
      • Business AI Scenarios
      • ML Models Hub
      • RAG Document Hub
    • AI Connector
      • AI Connector Configurator
      • AI Connector Logs
      • AWS Integration
      • Google Services Integration
      • Twilio Integration
      • Yandex Services Integration
    • SAP Backend for Business AI
      • Business AI Scenarios Package Administration
        • Installation Guide
        • Uninstallation Guide
      • Business AI Scenarios Package Maintenance Guide
        • Product License
        • Configuration of Email Sending Mechanism
          • Configuration Settings
          • Setup of Specific Email Sending Control
        • Technical User Setup
          • Central oData Service Authorization Role Maintenance
          • Technical User ID Creation
        • Assigning Business AI Scenarios to ABAP RIK Classes
        • Simplified User Creation Scenario Setup (Without Approval Workflow)
          • Maintain and Assign Reference Users for User Creation Scenario
          • Activate Notification for New User Creation (Optional)
        • User Creation Scenario Setup with Approval Workflow
          • Configure Approval Workflow for User Creation Scenario
          • Set Up Approval Steps for Different User Types Creation
    • HOW-TO Guides
      • SAP AI Core Integration. Ollama Server Setup
      • MS SharePoint Integration. Add-in Registration
      • MS Teams Integration. Single Sign-On
        • Create Azure Bot Service
        • Configure Azure Bot Service and Connect to Bot Management App
        • Create Middleware SSO Application
        • Configure Bot Service Application SSO
        • Create Azure AD Enterprise Application for SAP Backend
        • Configure oAuth2 in SAP System
        • Assign Identity Provider and Push Nodejs Configuration
        • Deploy Your App into Microsoft Teams
        • Managing Application Keys
    • Hybrid Chats
      • Hybrid Chats Maintenance Guide
        • Business and Technical Users Setup
          • Create Business and Technical Users
          • Create Business Partners
        • Tenant Configuration
        • Live Pool Management and Configuration
          • Start Live Pool
          • Manage Live Pool
        • System Configuration
          • Configure Status Profile
          • Set Up Technical Messages for Hybrid Chats
        • Hybrid Chats Configuration
        • Hybrid Chats Categorization
          • Categorization Management
          • Categorization Mapping
          • Translate Categories
      • Hybrid Chats User Manual
        • Hybrid Chats
          • HC Archive Mode
          • HC Active Mode
        • HC My Data
          • Edit Personal Data and Profile Picture
          • Default Settings Management
          • Notification and Dialogue Manual Mode Management
          • Quick Replies Management
            • Standard User Mode - Quick Replies
            • Administrator User Mode - Quick Replies
        • HC Analytics
          • HC Analytics
          • Operator Activity Analytics
          • Exit Survey Analytics
        • HC Teams
          • Access HC Teams Application
          • Create New Team
          • Create New Team Member
          • Edit Agent
          • Edit Team Name

AI Agent Configurator

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AI Agent Configurator is an application that centralizes AI agent building blocks: Skills, Intents and Entities. It provides access to the Action Server for skill management and allows you to configure Conversational AI settings, create and manage Intents and Entities as well as modify Generative AI settings. The platform also supports multiple communication channels for seamless integration. In the Monitoring section, you can access recognition analysis and review conversation logs.

Register New Agent

Intents and Entities Creation

Skills – Creation and Management

Scheduling

Communication Channels

Monitoring Section

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Related Articles
  • Scheduling
  • AI Agent Communication Channel Setup
  • Post Installation User Guide
  • Installing SAP HANA Including XS Runtime
  • On Premise: XSA Runtime and SAP HANA EE
  • On Business Technology Platform (BTP)
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